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Customer support

Shipping policy

Free shipping on every order to Puerto Rico, all 50 U.S. states, and the U.S. Virgin Islands, with no minimum purchase. Secure, tracked delivery through our flexible U.S. shipping network.

Effective
September 21, 2026
Updated
September 23, 2026

Flexible U.S. shipping network

Every Life Force Science PR order is carefully prepared, securely packaged, and dispatched through our flexible U.S. shipping network, which may include established carriers such as USPS, UPS, FedEx, or DHL.

Carrier and service selection may vary based on destination, service availability, and fulfillment requirements. Tracking information is provided once your shipment is processed, allowing you to follow its progress through delivery.

  • Established network: multiple recognized carrier options.
  • Secure handling: careful preparation and professional packaging.
  • Tracked delivery: shipment visibility through delivery.
  • Carefully prepared. Securely packaged. Fully tracked.

Shipping territories

We ship to Puerto Rico, all 50 U.S. states (including Alaska and Hawaii), and the U.S. Virgin Islands. We do not currently offer international shipping and do not accept orders destined outside that territory.

Shipping method and charge

  • Carrier and service: Our flexible U.S. shipping network may include established carriers such as USPS, UPS, FedEx, or DHL, depending on destination, service availability, and fulfillment requirements. Your order's carrier and tracking number are shown once the shipment is processed.
  • Shipping charge: $0.00. Free shipping on every order to Puerto Rico, all 50 U.S. states, and the U.S. Virgin Islands, with no minimum purchase. The summary shows shipping at $0.00 before the order is submitted.

Payment verification before processing

The website does not collect payment online. Selecting a payment method does not constitute payment. The order remains in “Payment Pending” until the team reviews it and payment is independently received and verified. Processing and handling begin after that verification.

Handling and estimated times

  • Normal handling: 24–48 business hours after payment verification and order approval.
  • Same-day eligibility: paid and verified orders received before 3:00 p.m. may be processed the same business day, subject to availability, verification, workload, carrier schedules, and operational conditions.
  • Carrier dispatch happens on business days and not on holidays. Customer support hours do not mean orders ship seven days a week.
  • Estimated carrier transit: 3–4 business days. Carrier estimates are not guarantees.

Tracking and shipment statuses

The tracking number appears in your account after the label is created and entered into the system.

  • “Label created” means a shipping label was generated. It does not mean the carrier has possession of the package.
  • An order is not considered “Shipped” until handoff of the package to the carrier is confirmed.
  • Later events (in transit, out for delivery, delivered) come from the carrier and may update with delay.

Address accuracy

The customer is responsible for entering a complete and accurate shipping address, including apartment, suite, unit, PO Box, or urbanization when applicable. Address changes are not guaranteed once processing begins.

The format check performed by the site only confirms that fields have a valid structure. It is not a USPS address verification.

Delays outside our control

Carrier delays, severe weather, emergencies, holidays, incorrect addresses, and other events outside the company’s control may affect delivery.

Lost, damaged, or misrouted shipments

Lost, damaged, returned, or misrouted shipments require investigation using carrier records. Contact us promptly at lifeforcesciencepr@gmail.com or 772-812-9921 with your order number and photographs when applicable. We do not guarantee replacement or refund before an investigation is completed.

Contact

Questions about this page? lifeforcesciencepr@gmail.com · 772-812-9921